Shipping and Returns

SHIPPING POLICY
We ship via standard first-class USPS service and USPS 1 to 3 day Priority Mail.  All shipments are tracked and you will receive an email with tracking information on the day that your order ships. 
 
We ship A LOT of surprise gifts so we never include any order information, packing slips or receipts in the box.  Zero chance of spoilers here!  Every order is safely and carefully packaged so that it's ready for gifting. You can find your receipt and/or order info in your email order confirmation and your shipping confirmation.
 
 
RETURN POLICY
I gladly accept returns, exchanges, and cancellations 
  • Contact me within: 7 days of delivery

  • Ship items back within: 14 days of delivery

  • Request a cancellation within: 24 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return on non-personalized/custom products

  • Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

Our goal is to ensure that you are absolutely delighted with your order.

Please contact us at christine@CrackMeCreations.com if you have any issues with or questions about your order.  

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